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    • Buy quicker and easier by calling free on 03301 65 55 55

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    Security ID Checks


    We’re committed to ensuring a safe shopping experience for everyone. Since we operate entirely online and don’t interact face-to-face, we request a valid form of ID to keep things secure.

    It’s quick and simple! Just reply to the email we sent you, attaching a clear image of your up-to-date driving licence. If you don’t have one, you can send us a picture of your passport instead.

  • The image must be a photo of your driving licence, not a scanned copy.
  • Make sure all four corners of the licence are visible in the picture.
  • A provisional licence is perfectly fine if you don't yet drive.
  • The image of the driving licence needs to be clear, not blurry, so we can easily read the text.
  • The licence must be untampered with.
  • It should be in the account holder's name.
  • The licence needs to be valid and up to date.

  • The image must be a photo of your passport, not a scanned copy.
  • The photo should include both your passport picture and the page above it.
  • Make sure all four corners of the passport are visible.
  • The passport must not be tampered with.
  • It should be in the account holder's name.
  • The passport needs to be valid and up to date.

    • Once you send us the images we need, our team will take a look within 24-48 hours. After that, we’ll keep you in the loop with email updates on what to do next! And if you don’t have a driving license or passport, just give us a call on 03301 65 55 55.